How much should it handle?
A homeowner calls at 6:42 PM while the crew is still finishing a job. They leave a number but no details.
Workriven starts the approved follow-up, gathers the details needed for the next decision, and keeps the conversation tied to one lead record.
See the rules and exception handling
- Uses the business’s service area and hours
- Asks approved intake questions
- Prevents a duplicate follow-up
When the request is a fit and an estimate visit is requested, the owner gets a concise summary and the configured next-step options. Anything outside the rules is held for review.
The crew stays focused on the current job while a qualified inquiry reaches the next step with usable context.
